Cascade allows you determine the client journey, based on opportunity, in a bespoke manner to ensure the best person speaks to the customer.
When a lead hits Callwell it’s opportunities are identified and labelled with categories such as: Valuation, Viewing, House to Sell, Future Landlord, Tenant and more.
Examples of a journey could be:
- Valuation opportunities directed to your valuer’s mobile
- General enquiries sent to a specific department / individual
- First-time buyers directed to your mortgage advisor
- Potential landlords to your lettings manager
- Switch off instant calls for tenant enquiries
Contact us now to discuss how Cascade can assist your team.