Cascade allows you determine the client journey, based on opportunity, in a bespoke manner to ensure the best person speaks to the customer.

When a lead hits Callwell it’s opportunities are identified and labelled with categories such as: Valuation, Viewing, House to Sell, Future Landlord, Tenant and more.

Examples of a journey could be:

  • Valuation opportunities directed to your valuer’s mobile
  • General enquiries sent to a specific department / individual
  • First-time buyers directed to your mortgage advisor
  • Potential landlords to your lettings manager
  • Switch off instant calls for tenant enquiries

Contact us now to discuss how Cascade can assist your team.


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