Which Piggy will you be?
06 April 2017
Under the heading “Piggy in the middle” last week, I said that within the next five years 25% of all house sales would be by vendors who would have opted for some form of self service. No one has openly disagreed with me, so I must be right…….. BY BOB SCARFFread more
Lessons from a car dealership – Number Three
23 February 2017
Determined to find out about my chosen car, I persevered and walked, unescorted, to see if I could find somebody who might take an interest. Presumably the majority of potential customers would have given up . BY ANDREW PENNELLSread more