Portal leads are a waste of money - my team tell me they are and I don't employ liars

24 February 2021

In the last week, I’ve seen a couple of articles about the value for money (or not) that Portals offer to agents.

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Half Full or Half Empty

20 January 2021

Would you describe yourself as a “Glass Half Full” person?

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What have you stopped doing?

17 November 2020

I’ve probably led more “performance reviews” with more estate agency branch managers than most readers will have yet had hot dinners.

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What do you call yours? …… if you still have one?

20 October 2020

“Portals have made agents lazy” so some people say. Read what Callwell MD and Industry veteran Bob Scarff has to say…

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If I'm not happy, I'll tell you ...

16 September 2020

Maybe it’s just me, but I’m fed up (and not a little intimidated) by being forced to “review” everything in my life – eating out, online shopping, my bank, where I get my car serviced …..

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Micromanagement or Microencouragement

19 August 2020

I find it curious that so many people say they don’t like being “micromanaged”. But is it such a bad thing?

Micromanagement can be a bad thing of course, but it can and certainly should be a good thing. What matters is the outcome. If the person being managed performs better…

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Virtual and Reality - Bob Scarff

20 April 2020

Almost everywhere you look, some industry know it all like me is offering you their opinion on what lies on the other side of this chaos.

You’ll be pleased to know then, that I don’t intend to add to that pile of conjecture – well not today anyway…..

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Counting the cost

13 December 2018

I hope you enjoyed Jack & Jill’s story over the past couple of weeks. Jack had read that fifty two percent of emails sent to estate agents were ignored. For a home owner like Jack, the truth was even worse…….

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Jack and Jill - Part Two

06 December 2018

Jack and Jill have decided to move further up the hill. They’ve chosen the agent that they want to sell their house with and they’re very pleased with themselves at how they chose. But what happened next………

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Jack and Jill

29 November 2018

Once upon a time Jack and Jill decided that it was time to move further up the hill.

Jack and Jill weren’t silly, they knew that before they did anything they needed to arrange for a local estate agent to come and see them. But who should they choose? What was the best way to find out?

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