Micromanagement or Microencouragement
19 August 2020
I find it curious that so many people say they don’t like being “micromanaged”. But is it such a bad thing?
Micromanagement can be a bad thing of course, but it can and certainly should be a good thing. What matters is the outcome. If the person being managed performs better…read more
Virtual and Reality - Bob Scarff
20 April 2020
Almost everywhere you look, some industry know it all like me is offering you their opinion on what lies on the other side of this chaos.
You’ll be pleased to know then, that I don’t intend to add to that pile of conjecture – well not today anyway…..read more
Jack and Jill
29 November 2018
Once upon a time Jack and Jill decided that it was time to move further up the hill.
Jack and Jill weren’t silly, they knew that before they did anything they needed to arrange for a local estate agent to come and see them. But who should they choose? What was the best way to find out?read more
Three Vital Questions
11 October 2018
In 1998 when emails first began to arrive, it is fair to say that they were treated as nothing more than a novelty. Most agents would cheerfully ignore incoming customer emails saying “if they were serious, they’d ring up”.
A couple of weeks ago, I gave a presentation to a group of people heavily involved in UK Estate Agency. I found myself turning the clock back to 1998 and comparing it with now. Read on to find out my conclusion………….read more