Full contact history
Recording all your call outcomes through Callwell means all your history is in one place.
Recording all your call outcomes through Callwell means all your history is in one place.
Callwell does a brilliant job in helping agent with lead management of their portal and web email enquiries, but what about the Phone Calls?
Callwell can also help with these. We give you a dedicated number you can use for the portals and your own website leads. This can be the same number or a dedicated number for each if you want to see the volumes and quality from each. This number connects to your branch number or a mobile number if you wish.
The call shows in your Callwell Enquiry Screen in the same way as an email. If the caller has also emailed then we can show you caller details. Then simply answer the phone in the usual way.
From this system you can also send SMS text auto responders, follows ups and ask additional questions.
Just another helpful tool from Callwell - allowing you to make that first great impression, first time every time.
Send automated messages through our integration with Mailchimp.
Our ROI indicator will help you understand the value you are getting from the portals you use.
Track the performance of your team with our team insights.
Our live management reporting gives you great analysis, including how many of your leads have been contacted and how quickly at a glance.
Our scoring measures the speed and success of your response to incoming leads.
We provide real-time analysis through our statistics dashboard.
We notify you by email if your response times aren’t meeting company standard.
Ensure your customers enquiries are acknowledged using our configureable auto responders.
*Additional SMS charges apply
Qualify your tenant leads before making contact. We can even help you identify student enquiries.
Any easy way for Branch Managers to assign leads to their team.
We identify your leads for you including: buyers, sellers, valuation opportunities, tenants, landlords, investors and many more.
To guarantee they have been read, send referals or messages to your colleagues through Callwell.
Recording all your call outcomes through Callwell means all your history is in one place.
If you miss an instant call, you can make manual calls to your customers through the Callwell system.
Our dashboard shows all your leads from all your sources in one place an instant call to your branch for new enquiries, asking your agents to "Press 1" to initiate an immediate call to the customer. We can also schedule overnight and weekend leads to call your branch when it next opens.
We generate an instant call to your branch for new enquiries, asking your agents to "Press 1" to initiate an immediate call to the customer. We can also schedule overnight and weekend leads to call your branch when it next opens.