Inbound calls and ad tracker
Callwell does a brilliant job in helping agent with lead management of their portal and web email enquiries, but what about the Phone Calls?
Callwell can also help with these. We give you a dedicated number you can use for the portals and your own website leads. This can be the same number or a dedicated number for each if you want to see the volumes and quality from each. This number connects to your branch number or a mobile number if you wish.
The call shows in your Callwell Enquiry Screen in the same way as an email. If the caller has also emailed then we can show you caller details. Then simply answer the phone in the usual way.
From this system you can also send SMS text auto responders, follows ups and ask additional questions.
Just another helpful tool from Callwell – allowing you to make that first great impression, first time every time.