Ensuring your investments count: Maximise your lead generation with Callwell

The average response rate to emails from portals in the UK is less than 25%.

Callwell gives you full visibility over all your leads and how quickly they have been contacted.

First Impressions Are Everything

Callwell gives your property agents the ability to maximise every opportunity that your branch receives.

As your enquiries are all in one place, responding and keeping track is quick and easy meaning your agents can focus on delivering great customer service.

Equip your branches with a lead management toolbox that enables accountability and ownership.

With over 10,000 sales and lettings branches already using Callwell, you haven’t got long before your competition makes the jump.

Instant or Scheduled Calls

Generate a call to you branch for all enquiries or just your high-value leads

Property Agent Scorer

Review at a glance how quickly your leads have been actioned

Enquiry Alerts

Get notified by email if your response times aren’t meeting company standard

Management Reporting

Live management reports, statistic dashboard, staffing analytics and our ROI calculator

Lead Qualifier

Gather info from tenants, sellers and student lets leads with custom questions

Branded Auto Responder

Customisable 24/7 messaging via email or SMS* so every leads is contacted

Instant or Scheduled Calls

Generate a call to you branch for all enquiries or just your high-value leads

Property Agent Scorer

Review at a glance how quickly your leads have been actioned

Enquiry Alerts

Get notified by email if your response times aren’t meeting company standard

Management Reporting

Live management reports, statistic dashboard, staffing analytics and our ROI calculator

Lead Qualifier

Gather info from tenants, sellers and student lets leads with custom questions

Branded Auto Responder

Customisable 24/7 messaging via email or SMS* so every leads is contacted

Explore all features

Most of our branches operate in the top three for market share within their locations. We invest heavily in lead generation and the sheer volume of enquiries we would receive would swamp most agents. Callwell is vital in ensuring we can deal with our leads in an efficient and effective manner.

David Plumtree, Estate Agency Chief Executive

Connells Group

Since joining Callwell, our team at 28 has experienced a remarkable boost in office efficiency. This innovative system has seamlessly integrated into our daily operations, ensuring that we capitalise on every valuation opportunity. What particularly stands out is the peace of mind it provides, knowing that we’re operating at our full potential without overlooking any prospects.

While I wholeheartedly recommend Callwell for its exceptional capabilities, I do so with a hint of reluctance for fellow London E7 agencies, purely because of the competitive edge it offers.

Navir Rooprai, Director

28 Estate Agent Ltd.

Never Miss an Opportunity

With Instant Call, generate a call to your branch, within 20 seconds of receiving an email enquiry. We see an 80% success rate when you call immediately.

Stay Ahead of The Competition

Approximately 50% of leads are received between 6pm and 9am. And odds are if they’ve contact you, they’ve most likely also been in contact with your competitors.

Callwell’s Morning Caller enables you to prioritise your overnight enquiries as soon as your branch opens the next day.

Simple Lead Management

Callwell Alerts provides you with a tool to notify key personnel by email if a lead has not been called.

Get all this and more with Callwell Pro starting from £100+VAT per month

Callwell Pro is available per channel (Sales and Lettings) for your estate agent branch.

Compare our suite of packages

Compare the features of each plan

“But I’m a small business and don’t need all these features”

Sign up to our NEW Callwell Essentials for Sales & Lettings plan, available for just £60+VAT per month.

Callwell Essentials gives you access to the core tools of our trusted lead management toolbox. A great option if you’re still deciding whether Callwell is right for you.

Trusted by

Inbound tracking

Keep track of your Pay-Per-Click advertising sources with our inbound tracking.

Email integrations

Send automated messages through our integration with Mailchimp.

ROI indicator

Our ROI indicator will help you understand the value you are getting from the portals you use.

Team insights

Track the performance of your team with our team insights.

Live management reporting

Our live management reporting gives you great analysis, including how many of your leads have been contacted and how quickly at a glance.

Scoring and leaderboards

Our scoring measures the speed and success of your response to incoming leads.

Statistics dashboard

We provide real-time analysis through our statistics dashboard.

Missed enquiry alerts

We notify you by email if your response times aren’t meeting company standard.

Branded auto responders - email/SMS*

Ensure your customers enquiries are acknowledged using our configureable auto responders.

*Additional SMS charges apply

Branded lead qualifier

Qualify your tenant leads before making contact. We can even help you identify student enquiries.

Lead assign

Any easy way for Branch Managers to assign leads to their team.

Enquiry type identified

We identify your leads for you including: buyers, sellers, valuation opportunities, tenants, landlords, investors and many more.

Internal messenger

To guarantee they have been read, send referals or messages to your colleagues through Callwell.

Full contact history

Recording all your call outcomes through Callwell means all your history is in one place.

Manual call back

If you miss an instant call, you can make manual calls to your customers through the Callwell system.

All your leads in one place

Our dashboard shows all your leads from all your sources in one place an instant call to your branch for new enquiries, asking your agents to "Press 1" to initiate an immediate call to the customer. We can also schedule overnight and weekend leads to call your branch when it next opens.

Instant and scheduled calls

We generate an instant call to your branch for new enquiries, asking your agents to "Press 1" to initiate an immediate call to the customer. We can also schedule overnight and weekend leads to call your branch when it next opens.