Lead management that connects instantly and converts more
Callwell users experience a successful call rate of 80% using our Automatic Call feature
*Based on a sample size of over 2,000 agents in April 2024 who had the Callwell Automatic Valuation feature
You’re spending thousands on lead generation. But are you sure those leads are being followed up?
UK agent response rates to portal email enquiries average under 25%, so acting quickly can set you apart from the competition.
Callwell gives you complete visibility over your leads and how quickly they’re being actioned.
Why top agents choose Callwell
With Callwell, you’re not just tracking leads. You’re giving your team the tools to win them.
In a competitive market, speed and consistency make all the difference.
Callwell helps you reach potential customers before your competitors do – every time – with a single, powerful platform built for proactive estate agents.
Enquiries Handled Per Month
Call Minutes Handled Per Month
How Callwell helps you convert more leads
Instant Call
Instantly turns web and portal enquiries into live phone calls to your branch, with an 80%+ connection rate
Morning Caller
Automatically schedules follow-ups for leads that come in overnight or over the weekend
Live Reporting & ROI Tools
Track contact activity, staff performance, and ROI in real time.
Branded Auto Responder
Customise your 24/7 SMS and email replies so no lead gets missed – even out of hours

Lead Qualifier
Use custom forms to gather key info from tenants, sellers and student leads – before you call

Instant Call
Converts email enquiries into an instant call to your branch with 80% connection rate
Morning Caller
We schedule overnight and weekend leads to call your branch when it next opens
Management Reporting
Live management reports, statistic dashboard, staffing analytics and our ROI calculator
Branded Auto Responder
Customisable 24/7 messaging via email or SMS so every leads is contacted
Lead Qualifier
Gather info from tenants, sellers and student lets leads with custom questions
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Real-time lead management
Callwell is the UK’s largest lead management software provider for estate agents.
With real-time inbox visibility, instant call tools, contact history, and auto responses, you’ll never lose sight of a lead again.
Everything your team needs at their fingertips to turn more enquiries into paying clients.
Simple Lead Management
Callwell is the largest provider of lead management software for property agents in the UK. Our system offers a flexible solution enabling you to handle all your leads, in real-time, in one easy-to-manage inbox.
Our consolidated enquiry dashboard, instant and scheduled calls, full contact history and branded auto responders mean your property agents have the tools they need to effectively manage and convert those high-value leads into customers.
Visual reporting. Actionable insights.
Access detailed live reporting to see exactly what’s happening across your branches, teams, and campaigns.
Filter valuation enquiries, monitor response times, and understand ROI – within seconds.
Callwell’s built-in ROI calculator shows you what every customer is worth and what it cost you to win their business.
Integrate with the tools you already have
Callwell integrates with major tools, CRMs and all the main property portals – including Rightmove, Zoopla, and OnTheMarket.
With one-click Reapit integration, you can instantly transfer complete contact histories – no copy-and-paste required.
Seamless Integration
Callwell integrates with a host of external tools and we are constantly working to add new features all the time.
A key tool is Callwell’s Mailchimp integration, enabling you to nurture your leads and stay front of mind.
Choose the right plan for your business
Whether you’re managing Sales, Lettings, or both, Callwell has a plan to match.
From independent agents to multi-branch businesses, our flexible pricing means you only pay for what you need.

Get our full suite of features plus 400 call minutes per month. Includes everything in Essentials, plus:
- Manual call options
- Callwell Messenger
- Branch alerts
- Full contact history
- Advanced reporting and team insights

Perfect for smaller teams or getting started. Includes 100 call minutes per month and all the core tools:
- Consolidated enquiry inbox
- Instant and scheduled calls
- Branded tenant qualification
- Lead tracking and auto responses
Pricing
Callwell Enterprise Plan
Get tailored solutions providing you with a comprehensive lead management solution.
We deliver a solution thats tailor-made for you, with enterprise-level features. As your organisation grows and your needs change we can help you. Our Enterprise Plan includes all functionalities of our standard plans. It also includes:
Onboarding and Training
With over 14,000 branches connected to us we are experienced at rolling out across large networks. We handle the new staff on and off-boarding and also provide a Personal Data Information Removal Tool to assist where potential or previous customers have asked for their information to be removed from your systems.
Training your team is a key part of the service we provide. We will work with your trainers and senior management team to ensure we deliver training in a format and style that complements your brand and values.
Bespoke Reporting
Working directly with your team we design reports that provide you with the data you need to ensure your organisation is handling every lead effectively. Our reports are automatically delivered and a dedicated account manager will ensure your team are using the data we provide effectively.
Security
We are proud to hold the ISO27001 certification. We are experienced operating at the highest tier of data security and will provide a specific Data Processor agreement along side a Data Impact Assessment to ensure your Security Team are confident in the service we provide. Our uptime system monitoring is always available to your team and SMS or Email reporting is configurable for your team to receive instant notification of any actual or potential issue with the services we provide. We have an Open API and can work with your own developers to ensure your customer data is shared across your internal systems if required.
White-Labelled Communications
We can handle multiple brands within one platform. Our email responders, dashboards, SMS sending can all be configured to ensure that your customers and your team see the brand you want them to see.
Company Awards
The Callwell Scoring functionality provides you with a unique opportunity to award Area Managers, Branches, Branch Managers and/or Negotiators with awards based on their performance at handling leads. The Callwell Awards are made each month and regularly receive extensive sharing on Linkedin.
Master Service Agreement (MSA) and Service Level Agreement (SLA)
We recognize that every organisation has unique legal requirements. We can work with your legal team to review our standard enterprise agreement such as MSA, SLA or other enterprise specific agreements.
Premium Enterprise Support
As an Enterprise customer you will experience our highest level of service and responsiveness. For any issue, any time of day, we’re here for you.
To schedule a demo or if you have any questions, get in touch.
Compare the features of each plan
Not an Estate Agent?
Callwell can help with your lead management too!
Contact us for more information about which plan is most suitable for your business.
Want to learn more?
Download our free brochure here.

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