Lead management made simple
Callwell users experience a successful call rate of 80% using our Automatic Call feature
*Based on a sample size of over 2,000 agents in April 2024 who had the Callwell Automatic Valuation feature
Are you spending £1,000s on lead generation? How do you know they’re getting actioned?
The average response rate to emails from portals in the UK is less than 25%.
Callwell gives you full visibility over all your leads and how quickly they have been contacted.
Why you need Callwell
With Callwell, you’re not just managing leads; you’re enabling your teams to maximise every opportunity.
Securing those vital connections can make all the difference in a competitive market.
Position your team to reach your leads before your competitors with a single lead management toolbox and make a great first impression every time.
Enquiries Handled Per Month
Call Minutes Handled Per Month
Callwell configurable features include
Instant Call
Converts email enquiries into an instant call to your branch with 80% connection rate
Morning Caller
We schedule overnight and weekend leads to call your branch when it next opens
Management Reporting
Live management reports, statistic dashboard, staffing analytics and our ROI calculator
Branded Auto Responder
Customisable 24/7 messaging via email or SMS* so every leads is contacted
Lead Qualifier
Gather info from tenants, sellers and student lettings leads with custom questions
Instant Call
Converts email enquiries into an instant call to your branch with 80% connection rate
Morning Caller
We schedule overnight and weekend leads to call your branch when it next opens
Management Reporting
Live management reports, statistic dashboard, staffing analytics and our ROI calculator
Branded Auto Responder
Customisable 24/7 messaging via email or SMS so every leads is contacted
Lead Qualifier
Gather info from tenants, sellers and student lets leads with custom questions
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Simple Lead Management
Callwell is the largest provider of lead management software for property agents in the UK. Our system offers a flexible solution enabling you to handle all your leads, in real-time, in one easy-to-manage inbox.
Our consolidated enquiry dashboard, instant and scheduled calls, full contact history and branded auto responders mean your property agents have the tools they need to effectively manage and convert those high-value leads into customers.
Simple Lead Management
Callwell is the largest provider of lead management software for property agents in the UK. Our system offers a flexible solution enabling you to handle all your leads, in real-time, in one easy-to-manage inbox.
Our consolidated enquiry dashboard, instant and scheduled calls, full contact history and branded auto responders mean your property agents have the tools they need to effectively manage and convert those high-value leads into customers.
Comprehensive Reporting
Live Management Reports ensure you always have branch activity insights and statistics at your fingertips. Within seconds you can filter out your valuation enquiries and check whether contact has been made.
Callwell’s ROI Calculator will help you understand exactly how much each deal is worth and the cost of the lead acquisition.
Seamless Integration
Callwell integrates with a host of external tools and we are constantly working to add new features all the time.
A key tool is Callwell’s Reapit integration, enabling you to transfer your complete contact history with just one click.
We are integrated with all the major portals including Rightmove, Zoopla and OnTheMarket, as well as industry CRMs including Reapit and Street.
Seamless Integration
Callwell integrates with a host of external tools and we are constantly working to add new features all the time.
A key tool is Callwell’s Mailchimp integration, enabling you to nurture your leads and stay front of mind.
What are you looking for?
Callwell can handle your Sales or Lettings leads, or a combination of both, so is suitable for estate agencies of all sizes.
Choose from one of our packages:
Callwell Pro provides you with the full suite of features with 400 call minutes per month.
Including manual calls, full contact history, Callwell Messenger, branch alerts, full management insights and reporting and more, so that you can maximise every opportunity.
Callwell Essentials offers key features at an affordable price with 100 call minutes per month.
The core features of Callwell, including consolidated enquiry dashboard, instant and scheduled calls, branded tenant qualification and more to help transform leads into valuable appointments.
Pricing
Callwell Enterprise Plan
Get tailored solutions providing you with a comprehensive lead management solution.
We deliver a solution thats tailor-made for you, with enterprise-level features. As your organisation grows and your needs change we can help you. Our Enterprise Plan includes all functionalities of our standard plans. It also includes:
Onboarding and Training
With over 14,000 branches connected to us we are experienced at rolling out across large networks. We handle the new staff on and off-boarding and also provide a Personal Data Information Removal Tool to assist where potential or previous customers have asked for their information to be removed from your systems.
Training your team is a key part of the service we provide. We will work with your trainers and senior management team to ensure we deliver training in a format and style that complements your brand and values.
Bespoke Reporting
Working directly with your team we design reports that provide you with the data you need to ensure your organisation is handling every lead effectively. Our reports are automatically delivered and a dedicated account manager will ensure your team are using the data we provide effectively.
Security
We are proud to hold the ISO27001 certification. We are experienced operating at the highest tier of data security and will provide a specific Data Processor agreement along side a Data Impact Assessment to ensure your Security Team are confident in the service we provide. Our uptime system monitoring is always available to your team and SMS or Email reporting is configurable for your team to receive instant notification of any actual or potential issue with the services we provide. We have an Open API and can work with your own developers to ensure your customer data is shared across your internal systems if required.
White-Labelled Communications
We can handle multiple brands within one platform. Our email responders, dashboards, SMS sending can all be configured to ensure that your customers and your team see the brand you want them to see.
Company Awards
The Callwell Scoring functionality provides you with a unique opportunity to award Area Managers, Branches, Branch Managers and/or Negotiators with awards based on their performance at handling leads. The Callwell Awards are made each month and regularly receive extensive sharing on Linkedin.
Master Service Agreement (MSA) and Service Level Agreement (SLA)
We recognize that every organisation has unique legal requirements. We can work with your legal team to review our standard enterprise agreement such as MSA, SLA or other enterprise specific agreements.
Premium Enterprise Support
As an Enterprise customer you will experience our highest level of service and responsiveness. For any issue, any time of day, we’re here for you.
To schedule a demo or if you have any questions, get in touch.
Compare the features of each plan
Not an Estate Agent?
Callwell can help with your lead management too!
Contact us for more information about which plan is most suitable for your business.
Want to learn more?
Download our free brochure here.